Twice in the last couple of weeks I've forgotten my iPhone at airport security and twice the fine people from BA have got it back for me. The first time was at Heathrow. I wandered into the lounge, got a paper and a coffee and sat down. As I did so, I realised that the comforting bulge of my iPhone was missing from my pocket. I searched my person in panic, and then realised that the last time I could remember having the phone was before security. I explained my predicament to the BA lady at the desk and one of her colleagues went back through the Concorde lounge short cut to T5 security, got the iPhone for me and brought it back. Phew. The second time was at Charles de Gaulle. I bumped into a friend as I entered the lounge and we were chatting all the way down the stairs and on to the bus, across the tarmac and into the plane. As I sat down, I realised I didn't have my phone. I got my bag down to search it, but no luck. The stewardess asked me if I'd lost something so I explained the problem to her. We were still on the ground waiting for the last few passengers. The captain radioed back to the gate and a gate person went to security. Sure enough, my iPhone was there. The stewardess ushered me down the steps and into an airport car which whizzed me back to gate. I ran (seriously) up the stairs and back to security to retrieve the iPhone. Hurrah. Then back out the gate, and back into the car which whizzed me back across the airport and to the plane again. The last couple of passengers were climbing the steps so I followed them in and sat down. Phew.
Excellent service, thanks chaps.
[posted with ecto]
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