I think I prefer British Airways business class to American Airlines. I like the ergonomic "cocoon" seats on BA and I find them more comfortable for working. But there were three things that struck me about AA that BA ought to adopt immediately. First of all, they had much nicer coffee than BA. Whether it's the coffee itself, or the way it is brewed I don't know, but it was definitely better. Secondly, instead of the crappy headsets you get on BA, they give you Bose noise-cancelling headsets and these are so much better and so much more comfortable than normal airplane headsets. Watching TV shows, movies and listening to Eric Clapton's greatest hits were all made considerably more pleasurable through the simple expedient of better headsets. At, what, $100 per seat to buy these would be an excellent investment for our flag carrier. And finally, the toilets are much bigger and much more comfortable than even the first class toilets on BA. I guess AA have the plane configured with less galley space? I couldn't quite figure it out, but they were definitely way bigger.
Now, I do realise that when the burning issue of the day that I am moved to blog on is the comparison of business class seats on transatlantic flights it can reasonably be said that I do not reflect the median, but it's budget day back home and by the time I post this I will be considerably poorer.